ICT Systems and Infrastructure Professional #
Designing, maintaining, and improving reliable IT environments for organizations operating in structured, compliance-driven settings.
With over eight years of experience across international development projects and public sector institutions, I focus on secure systems, resilient infrastructure, and practical technology solutions that work at scale.
My work sits at the intersection of infrastructure, enterprise systems, and cloud collaboration, ensuring continuity during both routine operations and critical situations.
Core Focus Areas #
- Enterprise IT systems and infrastructure management
- Windows and Linux systems administration
- Network architecture, security, and access control
- Microsoft 365, SharePoint, and cloud collaboration platforms
- IT operations, governance, and service processes
- Business continuity and emergency readiness
Professional Experience #
ICT Systems and Infrastructure Professional #
International Development Project
Responsible for enterprise IT operations, systems administration, and network infrastructure in a policy-driven environment. Lead the management of core systems, collaboration platforms, and secure network services while ensuring availability, compliance, and operational continuity.
Key responsibilities include:
- Managing server, network, and power infrastructure with high availability
- Administering directory services, network services, and security controls
- Overseeing collaboration platforms and information systems
- Managing IT assets, audits, and procurement workflows
- Enabling secure remote access and virtual collaboration
- Supporting organizational continuity during emergency situations
Computer Technician #
Government Institution
Handled installation, configuration, and maintenance of IT systems and network equipment across multiple departments. Ensured system reliability through preventive maintenance, structured troubleshooting, and adherence to institutional IT standards.
Computer Instructor #
Educational Institution
Delivered foundational IT education and managed classroom technology. Supported institutional systems and promoted practical digital skills.
Key Contributions #
- Strengthened infrastructure resilience to support uninterrupted operations
- Enabled secure remote work and collaboration during critical periods
- Led IT deployments during office transitions and infrastructure changes
- Improved reporting, monitoring, and visibility through dashboards
- Enhanced asset tracking and audit readiness through structured processes
Technical Competencies #
Systems and Infrastructure
Windows Server, enterprise Linux, virtualization platforms, automation and scripting
Cloud and Enterprise Platforms
Microsoft 365, SharePoint, cloud services, reporting and analytics tools
Networking and Security
Enterprise networking, VPN, firewall configuration, monitoring and incident response
IT Operations
IT service management, disaster recovery planning, backup strategies, asset governance
Certifications #
- Linux and systems administration certifications
- IT service management certification
- Enterprise networking and infrastructure certifications
- Cloud and productivity platform certifications
Education #
Bachelor’s degree with ICT specialization
Contact #
For professional collaboration or project inquiries, please use the contact form provided on this website.